Effective Date: December 2023
Axonis Analytics — EU-based Analytical Testing Laboratory
1. Introduction
Axonis Analytics (“we”, “our”, or “the laboratory”) is committed to protecting your personal data and ensuring transparency in how we collect, process, and store information. This Privacy Policy explains how we handle your data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
We operate from our EU-based laboratory and provide analytical testing services for research materials such as peptides, proteins, and related compounds. All data collected is processed securely and used strictly for operational and compliance purposes.
2. What Information We Collect
We collect only the data necessary to provide our services, including:
a. Contact Information:
- Name, company, position, and email address when you contact us or request a quotation.
- Phone number (optional) for communication about testing or delivery.
b. Order and Sample Information:
- Sample reference codes, descriptions, and associated documentation (e.g., MSDS, COA, chain-of-custody forms).
- Any correspondence related to testing, invoicing, and result delivery.
c. Website Information:
- Technical data such as IP address, browser type, and visit duration (via basic analytics tools).
- Form submission data entered voluntarily through our website.
We do not collect sensitive personal data or data related to health, genetics, or biometrics.
3. How We Use Your Information
We process your data solely for legitimate business and scientific purposes, including:
- Responding to testing inquiries and quotation requests.
- Issuing sample reference numbers and maintaining traceability.
- Preparing and delivering analytical reports.
- Maintaining quality assurance, traceability, and regulatory compliance.
- Managing invoicing and accounting.
- Improving our website and service experience.
We do not sell, rent, or trade your personal data to any third party.
4. Legal Basis for Processing
We rely on the following lawful bases under Article 6 of the GDPR:
- Contractual necessity — to perform services you request.
- Legal obligation — to comply with recordkeeping and laboratory quality requirements.
- Legitimate interests — to manage and improve our services and ensure laboratory traceability.
- Consent — where you have explicitly agreed (e.g., opting in to communications).
5. Data Retention
We retain data only as long as necessary:
- Analytical data and reports: retained for 3–5 years for traceability and quality assurance.
- Customer correspondence and records: retained for up to 5 years.
- Financial and invoicing data: retained for up to 7 years as required by law.
You may request deletion of personal contact data at any time unless retention is legally required.
6. Data Security
We implement appropriate technical and organizational measures to protect all personal and analytical data from unauthorized access, alteration, loss, or disclosure.
All communications are encrypted using secure SSL protocols, and access to reports is restricted to authorized personnel only.
7. Data Sharing and Transfers
We may share limited personal data only when necessary to deliver services or comply with law, such as:
- Accredited partner laboratories performing subcontracted analysis.
- Courier or logistics providers for sample shipment tracking.
- Accountants or regulatory authorities where legally required.
No personal data is transferred outside the EU without adequate safeguards.
8. Your Rights Under GDPR
You have the right to:
- Access and request a copy of your personal data.
- Request correction or deletion of your data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent at any time (if consent is the basis for processing).
To exercise any of these rights, please contact us using the details below.
9. Cookies and Analytics
Our website uses minimal cookies necessary for functionality and basic traffic analytics. We do not use advertising, tracking, or profiling cookies.
You can disable cookies at any time in your browser settings.
10. Contact Information
Data Controller:
Axonis Analytics
Ostrava, Czech Republic
Email: axonisanalytics@outlook.com
If you believe your data has been handled improperly, you have the right to lodge a complaint with your local Data Protection Authority (DPA) or with the Polish Data Protection Office (UODO).
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal, operational, or service changes. Updates will be posted on this page with a revised effective date.
Summary
Axonis Analytics collects only the information required to perform analytical testing services securely, transparently, and in compliance with GDPR. We value confidentiality, integrity, and scientific trust above all else.
